1. Refund Eligibility
At Xtreme HD IPTV, customer satisfaction is our top priority. We are confident in the quality, stability, and performance of our service, which is why refund requests are extremely rare.
However, you have the right to request a refund at any time if you are not satisfied with your subscription. Each request will be reviewed fairly and individually by our support team.
We aim to provide a smooth and secure experience, especially as we offer safe payments via credit/debit card for your protection and convenience.
2. How to Request a Refund
To request a refund, please contact our customer support team at:
Include:
- Your account details
- Your order number
- The reason for your request
Our team will review your request promptly and assist you accordingly.
3. Refund Processing
If approved, refunds will be processed within 7–10 business days and credited back to the original payment method.
4. Policy Updates
We may update this Refund Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
5. Contact Us
If you have any questions about this Refund Policy, please contact us at contact@xtremehdiptv.org.ph.